Q: Can I cancel my order before it ships?
A: Yes. You may cancel your order by contacting our customer support team before the order is shipped. Once the order has been shipped, we are unable to cancel it, but you may request a return in accordance with our Return & Exchange Policy.

Q: How do I cancel my order?
A: If you would like to cancel your order, please contact us as soon as possible via email at info@roviquea.com or by calling our customer service number +1（216）203-3647, and provide your order number. We will do our best to assist you with the cancellation.

Q: Can I cancel my order after it has shipped?
A: No. Once your order has been shipped, it cannot be cancelled. Please refer to our Return & Exchange Policy for further assistance.

Q: Will I be charged a cancellation fee?
A: No. We do not charge any cancellation fees for orders cancelled before shipment.

Q: Returns and Exchanges
A: If you would like to return or exchange your order after it has shipped, please refer to our Return & Exchange Policy. All returns and exchanges will be processed after the returned items are received and have passed inspection.