Privacy Policy

Effective Date: 2026-01-04

Overview

This Privacy Policy applies to how we collect, use, share, and protect personal information when you access and use roviquea.com.

By using our services, you agree to this Privacy Policy and our Terms of Service.

Information We Collect

We may collect the following types of information:

  1. Account & Order Information: Name, email address, shipping address, order details, and after-sales communication records.

  2. Payment Information: Payment status and transaction identifiers (we do not store full card numbers).

  3. Device & Usage Information: IP address, browser type, pages visited, access time, and device identifiers.

  4. Cookies & Similar Technologies: Used for login, cart functionality, preferences, and analytics.

How We Use Your Information

We use the information we collect to:

  • Process orders, shipping, and after-sales services

  • Provide customer support and communicate with you

  • Prevent fraud and enhance security and compliance

  • Conduct operational analysis and improve user experience

  • Send marketing communications if you have subscribed or have not opted out (you may unsubscribe at any time)

Cookies

You can manage or disable cookies through your browser settings. If cookies are disabled, certain features (such as the shopping cart and login) may not function properly.

Cookies & Third-Party Analytics

We use third-party analytics tools (such as Google Analytics and Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies through your browser settings and choose to opt out of ad tracking.

We do not sell or share your personal information with unrelated third parties. If you do not want us to track your activity using cookies, you can disable cookies through your browser settings. You may also opt out of targeted advertising through opt-out links for Google Analytics or Meta Pixel.

GDPR & COPPA Compliance

GDPR

To comply with the General Data Protection Regulation (GDPR), we ensure that users have the right to access, correct, and delete their personal data, and we process personal data only when necessary.

Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Contract Performance: We need your data to fulfill our contract with you, such as order processing, shipping, and after-sales service.

  • Legitimate Interests: We process data for legitimate purposes, including fraud prevention, improving security, and enhancing our services.

  • Consent: If you subscribe to marketing communications, you consent to our use of your data for marketing purposes.

Your Rights Under GDPR
You have the following rights:

  • Right of Access: Request a copy of your personal data and understand how we process it.

  • Right to Rectification: Request correction of inaccurate personal data.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data unless we have a lawful reason to retain it.

  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format, or transfer it to another data controller.

  • Storage Limitation: We keep your data only as long as necessary for the purposes outlined in this policy, or longer if required by law.

Data Protection Officer (DPO):
If you have any data protection-related questions, please contact info@roviquea.com.

COPPA

We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the privacy of children under the age of 13.

Children’s Privacy Statement:
This service is not intended for children under 13, and we do not knowingly collect personal information from children. If we discover that we have unintentionally collected personal information from a child under 13, we will delete such data immediately.

Parental Consent:
If we need to collect personal information from children under 13, we will do so only after obtaining consent from a parent or legal guardian.

Information Sharing

We may share necessary information under the following circumstances:

  • With fulfillment and logistics service providers (carriers) to complete delivery

  • With Payment processor to process payments

  • With technical service providers for website hosting, data analytics, and customer support

  • When required by law or necessary to protect the safety, rights, and interests of us and our users

Users have the right to access, correct, and delete their personal data in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or longer as required by applicable laws and regulations.

Data Security

We take reasonable technical and administrative measures to protect your information. However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

Children’s Privacy

This service is not intended for children under 13. We do not knowingly collect their personal information. If you believe we have collected such information, please contact us so we can delete it.

Your Rights

You may request access to, correction, or deletion of your personal information (except where retention is required by law or business needs). You may also unsubscribe from marketing communications at any time.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page, and where necessary, we will notify you via on-site notices or email.

Contact Us

For assistance, please visit our Contact Us page.

  • Phone: +1（216）203-3647

  • Email: info@roviquea.com